Frequently Asked Questions

General Questions

FactoryX is a B2B mobile app that connects fashion factories and retailers for easier wholesale sourcing.

Payment Questions

Payments are processed securely through esewa and transferred to the factory’s registered bank account after 3 business days.

Retailer Questions

Yes, our real-time inventory feature shows you what’s in stock instantly.

Factory Questions

Yes, factories set their own transparent wholesale prices.

Support Questions

Yes, you can request to delete your account and data anytime through the app settings.

Have Questions? Let’s Connect!

Whether you’re a retailer looking for the latest products or a factory wanting to showcase your collections, our team is here to help. Reach out anytime and we’ll guide you through.

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